Shipping and returns
Orders are processed within 2-3 days. All items ship from Vancouver, Canada. Orders are shipped during regular business hours, Monday through Friday, excluding holidays. Special events and promotions may result in longer processing times. We will email you as soon as your package is on its way.
We use Canada Post for orders shipped within Canada.
We offer free standard shipping in Canada with orders over $150 CAD (code: YAYACANADA). Please select "Expedited" shipping at checkout. If you wish a faster method, please leave a note and we will invoice you for the difference in shipping cost. Unfortunately, at this time codes cannot be combined if you have more than one.
We are pleased to offer tracked shipping to the US at a better rate than Canada Post - however, we are not able to show you the rates in our system quite yet! If you are a US customer, please contact us to inquire about other shipping rates we can offer you. Or if you want to make your purchase before hearing from us, we will refund you the shipping difference after your purchase.
We offer free shipping to the US with orders over $250 CAD (code: YAYUSA). Unfortunately, at this time codes cannot be combined if you have more than one.
*Additional shipment charges may apply to oversized and/or packages weighing over 5lbs.
The customer is responsible for all customs duties and import taxes incurred during shipment. These totals are levied by shipment location's government and are not associated or determined by Aster + Clove.
Please note that due to the weight or size of some items or combination of items, we may change the shipping carrier in order to avoid an additional shipping charge on your order. We will notify you via email of any shipping carrier changes.
Returns & Exchanges
All items in this LAST CALL SALE are final sale, no refunds or exchanges will be offered.